200 GATEWAY DRIVE, SUITE 114
GRIMES. IA 50111


515.986.9340
info@grimessuperstars.com
POLICIES

FEES
The Superstars program runs for nine months.  You are responsible for all fees according to each class you are registered.  Fees are pulled automatically on the 1st of the month, October through May.  September tuition and Registration fee are due at the time of registration. Monthly payments include tuition and the following months will have additional fee payments automatically included:

November:  $40 Costume Deposit (non-refundable)
December: Costume Balance
January:  Competition Team Additional Fees
February: Recital Fee
*See below for additional information on the Costume and Recital Fees

Registration Fee
$30/student  |  $55/family
This fee is due upon registration and includes one performance t-shirt which will be worn for the Christmas show, parades, in class, rehearsal, and any other special performances deemed necessary by the directors

Late Registration Fee
Any registrations received after November 1st will be assessed an additional $15 late registration fee.

Recital Fee
$50 – Single Student
$90 – Family
Recital fee is included with February payment.

Costume Fee
= $70 
= $80 
= $90
A costume will be ordered through the studio for each class in which your child is enrolled, unless otherwise noted on the schedule.  A $40 costume deposit is due on November 1st.  Any costume balance due remaining on November 30th will be included with your automatic payment in December.

* Any registrations received after November 1st will be charged an additional 20% on the costume fee listed above to cover the special order and shipping costs.
** Competition Classes: see reception desk for competition cost sheet

Accessory Fee
Baton Classes: all students enrolled in baton classes are required to purchase a baton; payment is due at the time of order.

PAYMENT OPTIONS

[ CLICK HERE TO REVIEW PAYMENT OPTIONS & DESCRIPTIONS ]

Collection Fee
A $25 charge will be assessed for any returned check, denied auto withdrawal or rejected credit card.  After the second returned item, your account will be updated to cash or money order only. If you have problems paying your account, please talk with the directors to discuss alternative payment arrangements. We will try our best to accommodate a request for alternative payment plans.  If you don’t contact us, it will be assumed your account is delinquent.

SHOE REQUIREMENTS
TAP CLASSES - Tan tap shoe
BATON, JAZZ & HIP HOP- Tan jazz shoes/gore boots
BALLET - Pink ballet shoes
LYRICAL/MODERN – foot undeez
TUMBLING - Barefoot
CHEER - White cheer shoes

*Shoes are not included with any automatic payments and cannot be applied to accounts. Superstars accepts cash, check, debit, and credit card for any merchandise purchases.

** Competition Classes: shoe requirements will be communicated by team director.

DROP/CHANGE POLICY
If you choose to drop a class or discontinue classes with the Superstars, you must fill out a drop/change form with the receptionist by the 20th of the month.  Informing the teacher or failure to report to class does not constitute a drop.  If a class is dropped after the 20th of the month the account will be charged for the following month’s tuition and any applicable fees; accounts will continue to be charged until a drop/change form is completed or written communication is provided to the directors.

In the event a student needs to change classes please complete a change form with the receptionist by the 20th of the month.  Once the change request is processed the account will be updated and any difference in monthly payment will be applied to the account unless otherwise instructed by the requestor.

NO REFUNDS
We limit our class size and each child has reserved a spot that could have gone to another student

GENERAL POLICIES
Attire
Any form-fitting dancewear allowing students to stretch & move is acceptable – NO JEANS. Hair must be pulled away from face. We will not compromise on this rule as it is for each child's safety.

Communications
Communication will be sent to the email address provided at registration as well as the website.  Please read these communications and be sure to check the website for updates!!!  This is the best form of communication we have for relaying important information.  It is the parents and students responsibility to be aware of what is happening at the studio.

Insurance
The Superstars Performing Arts Academy does not carry medical insurance for its students. It is required that all students be covered by their own family insurance policies. In the event of an injury, it is understood that the student's own policy is the only source of reimbursement.

Snow Days
The studio will follow the weather cancellations of the Grimes Community School District. If they deem it unsafe for children to be out on the road and cancel school for the day or let school out early, studio classes will not be held. If in doubt, call the studio for a recording or check the website on whether classes will be held or not. Cancellations due to weather will be refunded or rescheduled.

Holidays
Holidays will generally follow school schedules.  Vacation dates will be posted on the website as well as on the studio calendar received at registration.  We do not close for Martin Luther King Holiday, President’s Day, school conferences, teacher workdays, or other miscellaneous school closings

Attendance
All students must attempt to attend all regularly scheduled classes.  Good attendance is imperative, as absences and tardiness can hold back an entire class.  No refunds will be given for missed classes.

Solos & Special Numbers
Solos for the recital are reserved for seniors that have taken lessons with the Superstars for 3 consecutive years.  Each senior will perform his/her solo in one recital if they wish. The senior solo fee is $200 + the costume cost. All other special numbers for the recital will be selected by the directors and must be choreographed by Superstars staff.

Senior solos are a privilege to perform at recital and the directors refuse the right to refuse a senior solo request for non compliance with the Superstars policies on attendance. Any senior wanting to perform a solo must contact a staff member regarding the solo request; staff members will not contact the seniors regarding a solo.

Conferences with Instructors
Conferences may be arranged with instructors at any time if deemed necessary.  All conferences must be scheduled through the office – not the teacher.  Please do not conference with teachers during and/or between classes. If you have questions, feedback, or concerns for the directors please feel free to email us at info@grimessuperstars.com

Miscellaneous
• Children need to be potty trained to attend classes & perform in recitals.
• Pictures will be taken throughout the year and could possibly be used in promotions for the studio and/or newspaper articles about the children's successes.
• We are NOT responsible for lost or stolen items.
• No food, drinks or gum allowed in any of the classrooms.
• We reserve the right to refuse service.

We thank you for choosing Grimes Superstars and look forward to working with you and your student(s).  If you have any questions regarding these policies please feel free to contact us